An Analysis on “The Pedestrian” Essay

In â€Å"The Pedestrian† Ray Bradbury wanted to portray an event that happened one night while taking a walk with a friend, stopped by a police officer who didn’t get why they was walking and stated â€Å"Well don’t do it again†(Person 50). The characterization and symbolism in this short story demonstrate how society might turn out when humankind depends upon technology. â€Å"We have too many cell phones. We’ve got too many internets. We have got to get rid of those machines. We have too many machines now† (time 1) even today Bradbury shows his distrust in technology through this quote given a month before his 90th birthday. Ray Bradbury’s â€Å"The Pedestrian† shows his own distrust of technology, and view of how society will end up if to reliant on technology. Through characterization, Ray Bradbury shows that if humankind advances to a point where society loses all humanity, then humankind is better off ceasing to exist. Mead is in many ways Bradbury’s only true representation of humanity left in the year 2053 A.D., through describing him as have a â€Å"shadow of a hawk† (26), which relates him to a wild free spirited bird. Mead is also seen as humanity because he is associated with light, which is symbolic for soul, Meads house beams â€Å"loud yellow illumination, square and warm in the cool darkness† (29). While the loss of humanity is displayed in the â€Å"lone† â€Å"metallic voice† that the robotic cop car has and in the descriptions of the towns’ people being â€Å"gray phantoms† that live in â€Å"tomblike buildings† in a â€Å"graveyard† of a town showing how the life of the town dies with the sunset(25-26). In multiple ways one can see how Ray Bradbury is Mead himself. Bradbury’s love for writing can be related in essence to Meads love for walking. While Mead and Bradbury are directly related due to both of them are writers. Bradbury stated â€Å"[Television is] a really dreadful influence on all of us† while Mead doesn’t even own a television which relates in a way that they both dislike the television altogether. The short story shows the not too distant future in an unfavorable light. The once free thinking society has been corrupted by the simple convenience of technology. Bradbury shows his own distrust by demonstrating how  technology will make humankind lazy and useless. As shown in the title walking has become obsolete, Mead is not a pedestrian; he is, in a city of 3 million people (27), the pedestrian. Bradbury demonstrates that if not controlled, technology in the near future will do as it wants, when it wants. In this short story Bradbury demonstrates how the television has destroyed literature and society as well through Meads thoughts â€Å"Magazines didn’t sell anymore. Everything went on in the tomblike houses at night now†, â€Å"the tombs, ill lit by television light, where the people sat like the dead† (28, 29). While also showing through the cop car how writers job is not the only job ceasing to exist by stating â€Å"the force had been cut down from t hree cars to one. Crime was ebbing; there was no need now for the police† (27). Works Cited Bradbury, Ray. â€Å"The Pedestrian†. 1951 Friedman, Megan. Ray Bradbury Talks Technology, Time Newsfeed. 8/17/2010 Person, James E. The Masterly Bradbury, pages 49-51 National Review, 5/23/2005 Spaceagecity.com/Bradbury/quotes. The Quotable Bradbury

Mughal Emperor Akbar

Muhammad Akbar was born at Aurangabad in the Deccan to Dilras Banu Begum, Aurangzeb's first wife and chief consort. She was a member of the Safavid dynasty and was the daughter of Mirza Shahnawaz Khan, a minister at the mughal court. She died when Akbar was only one month old. For this reason, Akbar was brought up with special care and affection by his father. He was his father's favourite and most-loved son as Aurangzeb, himself, said in a letter to him, â€Å"God be my witness that I have loved you more than my other sons. † At the age of 15, Akbar was wed to a granddaughter of his paternal uncle, Dara Shikoh, who had been killed at Aurangzeb's behest. Salima begum was the daughter of Sulaiman Shikoh, eldest son of Dara Shikoh. Later, Akbar also married a daughter of an Assamese nobleman. He was the father of two sons and two daughters, including Nikusiyar, who briefly became mughal emperor in 1719. Like other Mughal princes, Muhammad Akbar administered various provinces and fought minor campaigns under the guidance of experienced officers. His first independent command was during Aurangzeb’s war of the Jodhpur succession. The Rajput War[edit] Jaswant Singh, who was Maharaja of Jodhpur, was also a high-ranking Mughal officer. He died at his post on the Khyber Pass on 10 December 1678. He died without leaving male issue, but two of his wives were pregnant at the time of his death. The succession was thus unclear. When the news of the death reached Aurangzeb, he immediately dispatched a large army (9 January 1679) to occupy the state of Jodhpur. One of the division of this army was commanded by Akbar. Aurangzeb occupied Jodhpur ostensibly to secure the succession for any male infant born to Jaswant's pregnant widows. He declared that such rightful heir would be invested with his patrimony upon coming of age. However, relations between Jaswant and Aurangzeb had not been very happy, and it was feared that Aurangzeb, a notorious bigot, would annex the state for good on this pretext. Indeed, incumbent officers in Jodhpur state were replaced by mughal officers. Many temples in Jodhpur were broken and the idols were carried to Delhi, where they were placed at the entrance of the Jama Masjid so that they could be trampled underfoot and defiled by the Muslims. After thus effectively annexing the largest Hindu state in northern India, Aurangzeb reimposed the jaziya tax on the non-Muslim population (2 April 1679), almost a century after it had been abolished by his tolerant ancestor Akbar I. All this made the emperor extremely unpopular among the Rajputs. One of Jaswant's pregnant wives was duly delivered of a son, who was named Ajit Singh. Officers loyal to Jaswant brought his family back to Jodhpur and rallied the clan to the standards of the infant. The Rajputs of Jodhpur (Rathore clan) forged an alliance with the neighboring Rajput state of Mewar (Sisodia clan). Maharana Raj Singh of Mewar withdrew his army to the western portion of his kingdom, marked by the rugged Aravalli hills and secured by numerous hill-forts. From this position, the smaller but faster Rajput cavalry units could surprise the Mughal outposts in the plains, loot their supply trains, and bypass their camps to ravage neighbouring Mughal provinces. In the second half of 1680, after several months of such setbacks, Aurangzeb decided on an all-out offensive. Nicolao Manucci, an Italian gunner in the Mughal army, says: â€Å"for this campaign, Aurangzeb put in pledge the whole of his kingdom. Three separate armies, under Aurangzeb's sons Akbar, Azam and Muazzam, penetrated the Aravalli hills from different directions. However, their artillery lost its effectiveness while being dragged around the rugged hills and both Azam and Muazzam were defeated by the Rajputs and beaten back. Akbar’s rebellion[edit] Akbar and his general Tahawwur Khan had been instructed to try to b ribe the Rajput nobles to the Mughal side, but in these attempts, they themselves were ensnared by the Rajputs. The Rajputs incited Akbar to rebel against his father and offered all support. They pointed out to him that Aurangzeb’s attempt to annex the Rajput states was disturbing the stability of India. They also reminded him that the open bigotry displayed by Aurangzeb in reimposing jaziya and demolishing temples was contrary to the wise policies of his ancestors. Prince Akbar lent a willing ear to the Rajputs and promised to restore the policies of the illustrious Akbar. On 1 January 1681, Akbar declared himself Emperor, issued a manifesto deposing his father, and marched towards Ajmer to fight him. As the commander of a Mughal division, Akbar had a force of 12,000 cavalry with supporting infantry and artillery. To this, the Maharana of Mewar added 6,000 Rajput cavalry, being half his own army. As this combined army crossed Jodhpur state, numerous war-bands of Rathores joined up and increased its strength to 25,000 cavalry. Meanwhile, various Mughal divisions deployed around the Aravalli hills had been racing to come to Aurangzeb’s aid. Aurangzeb however resorted to threats and treachery: he sent a letter to Tahawwur Khan promising to pardon him but also threatening to have his family publicly dishonored by camp ruffians if he refused to submit. The Mughal noble secretly came over to meet his master but was killed in a scuffle at the entrance to Aurangzeb’s tent. The crafty Mughal Emperor then wrote a false letter to Akbar and arranged it such that the letter was intercepted by the Rajputs. In this letter, Aurangzeb congratulated his son for finally bringing the Rajput guerillas out in the open where they could be crushed by father and son together. The Rajput commanders suspected this letter to be false but took it to Akbar’s camp for an explanation. Here they discovered that Tahawwur Khan had disappeared. Suspecting the worst, the Rajputs departed in the middle of the night. The next morning, Akbar woke to find his chief adviser and his allies gone and his own soldiers deserting by the hour to Aurangzeb. The would-be emperor escaped the prospect of war with his father by hastily departing the camp with a few close followers. He caught up with the Rajputs commanders and mutual explanations followed. Aftermath[edit] Seeing that Akbar had attempted no treachery and that he could be useful, the Rathore leader Durgadas took Akbar to the court of the Maratha king Sambhaji, seeking support for the project of placing him on the throne of Delhi. For fully five years, Akbar stayed with Sambhaji, hoping that the latter would lend him men and money to strike and seize the Mughal throne for himself. But at that time, Sambhaji was engaged in uncovering the conspiracy against him. After which, he was engrossed in wars against Siddhis of Janjira, Chikka Dev Rai of Mysore, Portuguese of Goa and Aurangzeb. In September 1686, Sambhaji sent Akbar to Persia. In Persia, Akbar was said to pray daily for the speedy death of his father, which alone would give him another chance to wrest the Mughal throne for himself. On hearing of this, Aurangzeb is said to have remarked, â€Å"Let us see who dies first. He or I! † As it turned out, Akbar died in 1704, three years before his father’s demise. He died at the town of Mashhad in Persia. Two of Akbar's children were brought up by the Rajputs, until as a result of peace negotiations, they were handed over to the old emperor. Akbar's daughter Safiyat-un-nissa was sent to her grandfather in 1696 and his son Buland Akhtar was returned in 1698. The latter, when presented in court, shocked his grandfather and nobles by speaking fluently in the Rajasthani language. Legacy[edit] In the words of Jadunath Sarkar: â€Å"The rebellion of Prince Akbar, though it was fostered by the Rajputs and originated, grew to fullness, and expired in Northern India, changed the history of the Deccan and hastened the fate of the Mughal Empire as well. His flight to Shambhuji raised a danger to the throne of Delhi which could be met only by Aurangzib’s personal appearance in the south. But for this alliance, the Emperor would have left Bijapur and Golconda to be occasionally threatened and fleeced by his generals, while the Maratha king would have been tolerated as a necessary evil and even as a thorn in the side of Bijapur. But Akbar’s flight to the Deccan forced a complete change on the imperial policy in that quarter. The first task of Aurangzeb now was to crush the power of Shambhuji and render Akbar impotent for mischief. For this he patched up a peace with the Maharana (June 1681) and left for the Deccan to direct the operations of his army. † Notes[edit] ^ According to Tarikh-i-Muhammadi, his death of death is 31 March 1706 (Irvine, William (1922) Later Mughals, Volume I, Jadunath Sarkar ed. , Calcutta: M. C. Sarkar & Sons, p. 1) ^ Sir Jadunath Sarkar (1919). Studies in Mughal India. W. Heffer and Sons.

Is Inheritance Justified Essay Example | Topics and Well Written Essays - 750 words

Is Inheritance Justified - Essay Example This discussion has been very common among scholars, especially philosophers, and economists and some of them have gone to the extent of publishing scholarly works either discrediting or in support of this longtime practice. This paper seeks to dissect this topic from a philosophical perspective- employing ethics and critical thinking- so as establish whether inheritance is a just or unjust practice. In â€Å"Is Inheritance Justified?† Haslett D. W. introduces his work by noting how income is not distributed equally in the United States (Isbister 143). This unequal distribution is, indeed, a problem experienced by all the governments of the world and is a point of concern to every global citizen including myself. So as to address this issue, the government has dished out gifts and introduced the idea of estate taxes to tame the inequality. Haslett contends that giving gifts does not solve the problem because he believes inheritance just worsens the inequality. The question, therefore, is that â€Å"is this skewness brought about by inheritance?† should the unequal distribution of income be a reason to abolish inheritance? I don’t know what other people would say, but I think that would be harsh and would hurt our economy big time. Haslett seems to be a staunch believer in capitalism as a model for economic growth even though he does not demonstrate this. He borrows heavily from the principles of capitalism to support why inheritance should be abolished. According to him, there are three fundamental principles of capitalism that inheritance is inconsistent with. The first principle is that an individual’s income should be commensurate with his productivity, and Haslett firmly believes inheritance does not encourage this. The second ideal, which is also contravened by inheritance, is that people should be given equal opportunities to produce. The third ideal is freedom, that is, people should be allowed to engage in transactions that benefit them so long as

AMID fears about climate change, the world's future looks gloomy. Yet Essay

AMID fears about climate change, the world's future looks gloomy. Yet there is another worry - our booming population - Essay Example this respect, he notes that currently, the world has more than seven billion people, and that every year, about 80 million individuals are added to the statistic. Attenborourgh (2009) notes that the world has a carrying capacity beyond which it cannot sustain a growing human population. Taking note of this factor, he believes that the way to go in respect of ensuring that the world remains sustainable is taking responsibility for our growth in populations such as by using contraceptives. This paper analyses Attenborourgh’s views in light of past studies and professional views. Real Climate (2014) notes that there are several indications that human activities have contributed to the high levels of carbon dioxide in the environment. In this respect, he notes that over the last 15 decades, the concentrations of carbon dioxide on earth haves grown from about 280 to 380 ppm (parts per million). This state of affairs has come in place as a function of such activities as clearing and burning of forested land and burning fossil fuels which are commonplace events ever since the industrial revolution. The Royal Society (2014) concurs with Real Climate in regard to human contribution to climate change. The Society states that the concentration of carbon dioxide in the atmosphere has increased by more than 40% since the industrial revolution began, most of this rise having occurred since 1970. These levels are higher than have been seen in the last 650,000 years according to the Intergovernmental Panel on Climate Change (IPCC) (BBC 2007). Some of the evidences that show that climate change is a reality today include the decline in Arctic sea ice and the increase in the average temperature of the earth (global warming). Worth noting is that the average temperature of the earth’s surface has increased by roughly 0.8 Â °C since 1900 (The Royal Society 2014). Although this figure seems small, experts are quick to warn on its significance on human life, flora and fauna.

Marketing Exam Questions Assignment Example | Topics and Well Written Essays - 2000 words

Marketing Exam Questions - Assignment Example Web marketing entails use of web sites and search engines to provide information about the prices and other aspects of firm’s brands to the consumers. Email marketing on the other hand involves marketing of brands through the use of messages sent to the existing and potential consumers. Social marketing, one of the most used marketing channels in the contemporary business world, entails use of social sites that includes Face book, You Tube, Digg and Twitter. The concept of perceived benefits and perceived sacrifices indicates that for a customer to experience his or her value, the perceived value or the gain of acquiring the product must be higher than the cost of acquiring the product. An organization can adopt three major value parameters. First, a firm must provide a marketing strategy that meets and exceeds customer needs. Secondly, in a service industry, a firm should ensure that its customers feel comfortable and valued, based on the services provided by the company. Thi rdly, in a manufacturing industry, customers must be provided with a service that is of higher value as compared to that of the competitors. Internet marketing that is aimed at matching customer value and reflecting on extensive marketing effectively applies the concept of perceived benefit and perceived sacrifice. ... Similarly, Virgin Company has a culture of placing its customers at the centre of its operations. For example, the company has embarked on market research and innovation in order to come up with products that meet the needs of its customers. The Consumers are satisfied when they perceive that psychological costs as well the cost of conversion of sacrifices to benefits are lower that the value they will receive. Thus there is need for companies that aim at creating strong positive customer product relationship emulate internet marketing that provides valuable information to the consumers. By upholding customer value, McDonald’s and Virgin Atlantic have created strong customer base resulting to high sales and sustainable profit for the firms. Similarly, the customers have become loyal towards the firms brands an aspect that has resulted to repeated purchases and strong relationship between the firms and the consumers. Question B Marketing myopia is a marketing term that indicate s that any firm or business will do well at the end if the firm concentrates on consumers and its aim is to meet the customer needs rather that the products the firm sells to the customers. Many financial organizations thought that Virgin would be a threat when it entered United Kingdom market in the middle 1990s since it allowed postal strike of the workers and introduction of products that caused a lot of competition in the market. Virgin aim was to do away with monopoly of firms and products thus many thought that virgin was a threat to the existing business. The introduction of virgin in United Kingdom led to transformation of many companies for example a firm like

Complacent Employee, Sharon B. Buchbinder Case Study

Complacent Employee, Sharon B. Buchbinder - Case Study Example He feels beleaguered with all the busy schedule and work load and believes that his work is loved by all teachers and students. He works for long hours and stays at school till late hours to attend to all the needs and requirements of the students in the school. He is dedicated to his work assisting troubled kids and at times their families. His office is often filled with kids that need to be psychological assistance and are troubled from problem arising from either at school or home. This case involves Miller, who is satisfied with is work being fired by the administration because it aims to cut down on its cut backs and budgets. It is during one of this session that he receives an unexpected visitor. The unexpected visitor was his Boss miss Harriet who rarely visited. It was the first time for her to come to Miller’s office. When, he saw her miller immediately suspected that something was amiss. Her visits to the elementary school were always brief as she only greeted and a t times grinned to people and left the premises shortly after. However in this occasion she had something, to share with Miller and, he suspected that it was something serious. According to Miller his job entailed counseling troubled kids and ensuring that they did not end up in any stupid act. For instance, the kid he was tending to shortly before Harriet arrived was threatening to kill herself by taking several pills (Buchbinder, 380). Although, Miller was a hard worker and concentrated fully on his main task of counseling he was wrong on ignoring other prescriptions of his work. The job entitled him to write reports to administration to illustrate his contribution to the school. However, he ignored this thus leading to the administration to conclude that he was doing nothing. Although he explains to his boss that he is industrious, and works for lengthy hours he was wrong to ignore writing of reports which was significant to the administration. By ignoring his duties, and assumin g the reports could wait was wrong. Bob also assumed that the reports meant for the superiors were unnecessary (Buchbinder, 379). This was detrimental to his career because part of the consequence would be him losing his job. Without those reports, this was because his superiors could not know whether he was performing his duties but assume that he was sitting at his desk doing nothing. The administration way of assessing its employees is ineffective. This is because no one supervises Bob or requests for the reports. This indicates the weakness of the school administration. It does not have a personal touch with it employees thus leading to the situation such as Bob’s. It is only ethical that when someone makes a mistake mostly in the working place, they should be warned at least once before firing them. It came as a shock to Bob when the news of his lay off was broken to him as he was not aware. Everything was done in a short notice that did not even prepare him psychologica lly. Bad news, such as a person losing a job is not something that should be done in a hurried manner, for they might cause serious repercussions (Sims, 1). The administration should have at least notified its employees of the planned layoffs. This was unfair to the employees such as Bob who are left jobless without an arranged plan B. Using a short notice to fire puts Bob in a peculiar position as he believes he has devoted his life to labor for the school; thus he deserves a decent treatment despite his flaws. It is also disheartening to discover that the administration has already lined up a replacement for Bob even before he has left. The administration has already hired the services of a part-time psychologist from Melville middle School to take Bob’s position (Buchbinder, 380). However, it is true that Bob’

4What do you consider are the main problems with the royal prerogative Essay

4What do you consider are the main problems with the royal prerogative Explain the extent to which you would reform the royal prerogative and why - Essay Example ?, the name for the residue of discretionary power left at any moment in the hands of the crown, whether such power be in fact exercised by the King himself or by his ministers†. Wikipedia describes the Royal Prerogative â€Å"as a body of customary authority, privilege, and immunity, recognised in common law jurisdictions possessing a monarchy as belonging to the Crown alone. It is the means by which some of the executive powers of government are possessed by and vested in a monarch with regard to the process of governance of their state are carried out. It is not subject to parliamentary scrutiny but an individual prerogative can be abolished by legislative enactment† 2 . Practically speaking, Royal Prerogative is the usage accorded to the formal powers of the Crown within the executive process of the British politics. As part of the common law, the Queen represents the British constitutional monarchy that is apolitical, symbolic and impartial. The Queen exercises the Royal Prerogative on behalf of the elected ministers. As per the Royal Prerogative vested on the Monarchy, the Queen has the right to appoint and dismiss a prime minister.3 The Queen has the powers to appoint ministers, peers, senior C of E officials, head of BBC and senior civil servants. But, in reality, the Prime Minister exercises these powers. Only the Order of the Garter and the Order of Merit are at the personal disposal of the Queen indicating that vast powers in senior appointments rest with the Prime Minister. Under the Royal Prerogative, the Queen has the right to grant pardons and input some sentences but this has mostly remained a theoretical power with the Home Secretary retaining this power in practice. The Monarch has the power to declare war or treaties internationally but the Prime Minister has been exercising these powers on behalf of the Crown as we have seen in case of war on Iraq in 2003. Also, the Monarch is above the law and has immuni ty from law. In fact, it is commonly

America Business History Essay Example | Topics and Well Written Essays - 750 words

America Business History - Essay Example Strategically designed and economical office furniture is therefore needed by all organizations. Getting custom built furniture and employing local labor and designers is both cumbersome as well as a painful process. Catering to the demands of office furniture for most organizations by provided prefabricated, custom designed and ready to fit furniture according to space availability and nature of organization is therefore the need of the hour. As mass production of furniture is already well established, particularly in some areas of New York, the company will have its headquarters at New York and will solely focus on office furniture for small and medium organizations, whose demands can be met in a timely and efficient manner. My company will commence operations from a hired shed in an area earmarked for small industry. A small workforce of 25 people composed of skilled and semi skilled carpenters and labor will be hired and their services utilized for designing and preparing small furniture items like office tables, chairs, filing cabinets, and foot rests ideal for small offices. Two engineers will be hired for visualizing and designing the components as per the type of raw material available, the present requirements of the upcoming US industries. The company will utilize only wood as the raw material as it is available in plenty with no resource crunch. Adequate quantity of raw material and hardware will have to be pro cured, stored and maintained by a single logistics manager of the company. The resources needed are wood as the principal raw material, hardware which includes tools and semi automation products, electricity and ideal premises for setting up the factory. Capital for setting up the industry can be procured as a loan from the bank which should be gradually paid off after meeting the initial sales targets. The focus of the company will be to become self reliant in terms of finances within a period of 5 years or even lesser,

Early Childhood Essay Example | Topics and Well Written Essays - 750 words

Early Childhood - Essay Example According to Montessori, â€Å"the development of articulate speech occurs between the ages two and five --- the age of perception in which the attention of the child is spontaneously directed to external objects and the memory is particularly attentive† (Montessori, Chapter 18, 2004). Montessori said that there are four stages in the language development which are the auditory or listening, oral, manual and interpretive (reading). She also introduced the concept of sensitive periods which are critical for a child’s development. The sensitive period is that period in a child’s development whereby he is unconsciously aware that a certain skill is to be learned at that period. It is the time when a person has the best opportunity to learn something. Examples of the sensitive periods in a child’s environment are the sensitivity to movement, sensitivity to order, sensitivity to language and sensitivity to sensory impressions. Sensitivity to movement occurs at ages two to four. This is the time when the child moves around in order to learn about his environment. Practical life exercises are used in Montessori schools during this sensitive period. Practical life exercises is one of the four areas of the Montessori prepared environment. This area resembles the work at home such as washing the dishes or sweeping the floor. The teacher introduces the name of the activity while the movement is being performed. Social grace and courtesy activities are introduced such as the use of â€Å"May I† or â€Å"Can I†. Language skills are further developed from these practical life activities. Sensitivity to order also occurs at the same time as the sensitivity to movement. Sensitivity relates to spatial, social, sensory and temporal. Children at this age become more aware of the order in time and space. According to Montessori at this stage, order becomes the child’s foundation to make sense of his environment. Another important se nsitive period is that of the sensitivity to language which is one of the longest-lasting sensitive periods which starts at age three to six. After this period the rate of absorption for new words will never be the same again. The child becomes attracted to human sounds which drive him to speak his native language. After age six, the sensitive period for language weakens and the child then moves on to grammar work as he improves his reading skills. The sensitivity to sensory impression is another period in a child’s development. This is when the child becomes interested in his environment and wants to learn more about it. This need is answered by Montessori’s sensorial training where the senses are being developed and refined. An important method used in teaching language in Montessori schools is the Three Period Lesson which is a teaching technique used to give formal vocabulary lessons. Language is given after experience of that which is to be named. The three period s support the three stages of learning. The First Period (Naming) is an introduction of the names to be learned by presenting names that are nouns using color tablets. The colour tablets which were used in the sensorial training of the child are also used in this activity. The first step is to lay the primary colors in a row in front of the child. One color is isolated and the teacher says the name of the color after which the child is encouraged to say the same. The same procedure is repeated for the other colors. The Second Period (Recognition) is the practice of

Importance of Internal Relations Case Study Example | Topics and Well Written Essays - 250 words

Importance of Internal Relations - Case Study Example Generally it is the role of the school to form the best and most appropriate way of informing the public on their school system and the operations of the institution. The community which is part of the stakeholders has the massive role of bringing up and sustaining collaborative measures and means which lead to the success of the institutions and the eventual improvements of the institution. The result of the collaborative actions of the public and the school should yield students success and the improvement of the institution in all round perspective without compromising any aspect of an institution. The administrator of an institution should have the knowledge and understanding of building of consensus effectively and negotiation techniques, effective and good communication skills, he should believe in values and have an inclusion of all the members of the community. Most importantly the administration should ensure that all the visions and missions of the institution are effectively and clearly communicated to the parents, students, staff and the community members .The vision of the institution should be developed with among the community members and all the stakeholders. Generally the administrator is the head of the institution hence should nurture and promote the success of the learning process. This can be achieved through the advocating for effective learning mechanisms and friendly environment for the students and the staff to perform to their best potentials. Internal communication is very critical and determines the depiction of the staff and the students on how they perceive the ability of the institution to meet its goals and targets. Effective leads to the success of an institution due to the constant flow and sharing of information that will eventually lead to

Balanced score card of puppy Luv Doggy day care Essay Example for Free

Balanced score card of puppy Luv Doggy day care Essay Robert Kaplan and David Norton first introduced the Balanced Scorecard in the early 1990’s as a strategic management system that forces managers to focus on the important performance metrics that lead to success. There are four perspectives of BSC as following: 1. Financial perspective This is the standard perspective that everyone uses even before the BSC. Even a non-profit organization uses this perspective in order to balance their books. It measures financial performances through financial ratios and other financial indicators. In the case of Puppy Luv Doggy Day Care, the financial perspective includes strategic objectives in following areas: ? Market share ? Revenues and costs ? Profitability ? Competitive position 2. Customer Perspective It is a measure of corporate value viewed from the value it delivers to customers. For instance, time taken to process a phone call, result of customers’ surveys, number of complaints, competitive rankings, etc. In the case of Puppy Luv Doggy Day Care, the Customer Value Perspective includes strategic objectives in following areas:? Customer retention or turnover ? Customer satisfaction ? Customer value 3. Business Process Perspective It measures corporate value from the enhancement of its business processes, like time spent prospecting, quality cost, product rework required, etc. In the case of Puppy Luv Doggy Day Care, Process or Internal Operations Perspective includes strategic objectives in following areas: ? Measure of process performance ? Productivity or productivity improvement ? Operations metrics 4. Learning and Growth Perspective. This perspective measures corporate value from its learning abilities or the progress of its learning processes. Example of activities measures are staff training, employee suggestion and improvement of certain processes as an outcome of the learning process (‘Balanced Scorecard’, 2006). In the case of Puppy Luv Doggy Day Care, the Learning and Growth (Employee) Perspective includes strategic objectives in following areas: ? Employee satisfaction ? Employee turnover or retention ? Level of organization capability ? Nature of organization culture or climate. ? Technological innovation These perspectives are then adaptable to various businesses by choosing different drivers for each perspective. The BSC can also detect and measure correlation between activities, in order to help decide which activities positively impacted others. For instance an online customer service can help reducing telephone calls and time to handle complaints, thus increasing effectiveness of business processes. According to Kaplan and Norton, there are various utilities of the Balance Scorecard. Some of them are: to clarify and update strategy, communicate strategy, align unit goals with corporate strategy, link strategic objectives to long term target, etc (‘Balanced Scorecard’, 2006). Table 2 KPI based on Balanced Scorecard of Puppy Luv Doggy Day Care. Reference: Balanced Scorecard Institute. (2009). Balanced Scorecard Basics. Retrieved August 5, 2009 from http://www. balancedscorecard. org/BSCResources/AbouttheBalancedScorecard/tabid/55/Default. aspx Hansen, Don R. And Mayanne M. Mowen. (2003). Management Accounting. Ohio: South-Western College Publishing Co Niven, Paul R. (2006). Adapting the Balanced Scorecard to Fit the Public Sector. Retrieved August 5, 2009 from http://www. bettermanagement. com/seminars/seminar. aspx? l=5545 Shaw, Greg L and John R. Harrald. (2004). Identification of the Core Competencies Required of Executive Level Business Crisis and Continuity Managers. Retrieved August 5, 2009 from http://www. gwu. edu/~dhs/pubs/identifycore_2004. pdf#search=businesslevel%20strategic%20control.

Tim OBrien’s The Things They Carried Paper Essay Example for Free

Tim OBrien’s The Things They Carried Paper Essay Introduction The Things They Carried by Tim OBrien is replete with several themes in the story but this paper will tackle the particular â€Å"things† that O’Brien’s characters carry, whether literal or figurative. As one reads through the novel, the reader sees the different emotional load that each of the character carries and which become hindrances to the way they behave in battle and even after they go back to their own homes. Theme In particular, this paper looks into the theme of mental luggage that each man brings into the war, whether they are objects or beliefs, which basically hinder them from functioning effectively in battle. III. Characters’ Burdens and Anxieties   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Starting off with Henry Dobbins, who may be just a minor character who even exhibits a kind and gentle spirit, yet is found to be superstitious as he carries his girlfriend’s pantyhose around his neck. This can be funny as one reads it first, but there is this firm belief on his part that this practice will protect him wherever he goes. The pantyhose, thus, becomes a thing that literally is carried by Dobbins all throughout the novel.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   One main character that ends up tragically because of the emotional burdens that he carries is Norman Bowker. He is portrayed as a quiet soldier, keeping things to himself, aggravated when Kiowa dies, prompting him to return to his hometown aloof and restless. He puts up a front, as if nothing is wrong with him, but this is where he succumbs in the end. His only alternative to unburden himself is when he is able to tell his story, even asking Tim to write his story for him the travails of his life at war. Yet, when the story ends up unsuccessful, Bowker finds no meaning in life at all and eventually kills himself.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Another character who carries a burden is Jimmy Cross. This time is starts with a mental burden of thinking about Martha, a girl he loves deeply back in New Jersey. Martha does not return this love at all, yet Cross carries this to war and because of the distraction that this entails, he is not able to save a man who died. Thinking that it was because his mind was preoccupied with the thought of Martha, Cross never forgives himself because of this incident and how irresponsible he is to his men. He tries to come to terms with Ted Lavender’s death and seemed forever burdened with this even if he was no longer fighting in the war. He also literally carries compasses and maps during the war. Effect of Emotional Burdens   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The author demonstrates how silently carrying one’s burdens like painful memories can hinder one from enjoying life to the fullest. Cross’ character is shown to even suspect that the â€Å"Love† signed at the end of Martha’s letters is just a figure of speech. Lavender’s death is imprinted in Cross’ mind and heart and this is aggravated again by the fact that Cross discovers that in reality, Martha never really cared for him at all.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Even Ted Lavender carries his anxieties with him in war as he smokes marijuana and takes tranquilizers. In fact, the men in this war carry their anxieties and fear with them, just repressing them because they are in battle. But the preoccupations of their minds and hearts are sometimes even bigger than the battle at hand. In sum, these soldiers have a difficult time in telling their experiences and the repression of their experiences are carried long after the war has been fought. The tragedies and horrors of the war are carried back to their own homes, leaving them distraught all the more. Conclusion   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Indeed, the story emphasizes the havoc that war brings after they go into battle. These men â€Å"carry† emotional burdens that continue long after they go back to their own homes after the war. The conflicts in their minds continuously eat away on their victims’ minds for the rest of their lives. Work Cited OBrien, Tim. The Things They Carried. Boston: Houghton Mifflin, 1990

Mauritius as a Tourist Destination

Mauritius as a Tourist Destination This part of the theoretical discussion gives an overview of Mauritius as a tourist destination. A general introduction to the cultural and geographical background with a description of tourism characteristics, attractions, as well as seasonal aspects is presented. 2.7.1 Mauritius Mauritius is independent since 1968 and has been a republic since 1992.The population of Mauritius is 1.3 million, shared out in 1860 km2. While the official language is English mainly and French, Creole, a French derived dialect, is spoken by the majority of the population and is considered as the national language. Mauritius multicultural ethnicity made that other ancestral language such as Hindi, Tamil, Chinese, Urdu or Bhojpuri are also spoken. The capital, Port Louis, has population of 150000 citizens. Other important cities are Quatre Bornes (82 000 citizens), Rose Hill (91 500 citizens) and Curepipe (84 000 citizens). The country has a diversified economy. Historically a sugar cane producer, Mauritius has taken the opportunity to develop itself in three sectors that are, sugar cane, textile and tourism. Tourism is a major industry representing 72% of the total GNP. Mauritius has made himself a luxurious destination for tourist. Mauritius is a tropical island located in the Indian Ocean and is part of the Mascarene Island. Considered to be the twin sister of Reunion Island, it is situated at the east of Madagascar. Mauritius is encircled by a broken ring of mountain ranges, varying in height from 300 meters to 800 meters above sea level. The land rises from coastal plains to a central plateau where it reaches a height of 670 meters, the highest peak is in the southwest, Piton de la Petite Rivià ¨re Noire at 828 meters (2,717 ft).(Gov, 2012) The climate has two clear seasons of 6 month each; winter and summer. In summer time the temperature can rise occasionally to almost 30-35 degrees. On the other hand, it is not rare to have over 10-15 degrees during the winter time. Irregular rains caused by rapid changes in the weather characterize the Mauritius climate. 2.7.2 Tourism in Mauritius In the past years Mauritius has been the fastest developing country in the African region measured by economic growth, inflation and increase in employment. Among the other industries: financial, agriculture and textile, tourism is a pillar in the Mauritian economy. In 2011 tourism gross receipt was 42 845 million in a year constituting 7% of the Gross Domestic Product of the island (ICCA). Mauritius has earned a reputation for excellent service in the tourism industry. In the past ten years Mauritius has become one of the most luxurious destinations in the world and has been award several times for its beautiful beaches, blue lagoons and its five stars resorts. The tourism sector employs directly over 27 000 persons while total employment (direct, indirect and induced) stands at around 100 000 or 20% of total employment. Over 98 % of the direct employment is held by Mauritians whereas posts in selected scarcity areas are filled by expatriates. The sector also contributes to nearly 10 % in the GDP of the sector and is a significant contributor of FDI in the country. (AHRIM) Mauritian governmental strategy in the sector is clear: The National Tourism Policy emphasizes low impact, high spending tourism. Selective, up-market, quality tourism is favored, and although such tourism is not the only type, it constitutes the major segment of our tourists who stay in high class hotels. (MTLEC, 2011) In parallel with the operation of these luxury hotels, a whole array of services has gradually evolved so as to offer the visitors a tourism product which is in line with the high expectations attributed to the Mauritius brand; Marinas, Spas, Golf courses, adventure and nature activities, shopping malls and restaurants have been set up. Tour-operators in presently in activity (Tourism Authority, 2010), offering a whole range of excursions and activities. A constantly evolving list of water-sports activities, ranging from traditional motorized sports, big-game fishing and deep-sea diving, to more elaborated products such as under-sea walk and sub-marine tours are also available to visitors. The state of Mauritius has a yearly budget which is allocated to the Ministry of Tourism, Leisure and External Communication, the financial resources allocated to tourism related programs and promotions are increasing each year. Government investment in the tourism industry was 448 millions in 2010 and it is predicted to by around 490 millions in 2012. These investments concern policy making, regulations, controls, branding and sustainable tourism. The biggest proportion goes to the promotion of the Island. Government of Mauritius alongside with MTPA would invest in 2012 a total of 400 million rupees in the promotion of the island and its activities. (http://tourism.gov.mu) Mauritius has performed well in developing a distinctive form of relatively high-end tourism. Growth in tourist arrivals has outpaced that of many of our competitors. Currently, the aim is to continue that growth with a visitors target of two million tourists a year by 2015. To achieve the set target, the number of hotels and room capacity has evolved considerably over the years to cater for the ever-increasing tourist arrivals. 2.7.3 Regulatory Bodies The Mauritian Tourism sector is under the supervision of the Ministry of Tourism and Leisure. Promotion of the island as a destination is under the responsibility of Mauritius Tourism Promotion Authority (MTPA). MTPA conduct advertisement, participate in fairs, and organize fairs, activities inland and outside the island. The Tourism Authority (TA) is responsible for licensing, regulating and supervising the activities of tourist enterprises, pleasure crafts, skippers and canvassers. The Association des Hà ´teliers ET Restaurateurs de là ®le Maurice (AHRIM) is a non-profitable organization set up in 1973 to represent and promote the interests of hotels and restaurants in Mauritius.(http://www.mauritiustourism.org/) 2.7.4 Attractions of Mauritius Mauritius since its early stage in the industry have attracted tourist with it perfect blue lagoons, the sandy beaches, and eternal sun. The three S are the island main pull factors. Almost all the tour operators deliver almost the same services and products according to the MTPA lists, the customers travel to Mauritius are for the attractions or other purposes: (MTPA, 2011) The core product of Mauritius is the 3 s being Seas Sun and Sand For the wedding and honeymoon. For the tours to the small islands surrounding Mauritius which can be an adventure or a beautiful memory of their holidays. For the water sports and other activities. For the cultural tourism: historical monuments (Apravasi Ghat, Le Morne, Citadelle-Fort Adelaide, Port Louis Market and so on) and museums which contain the historical part of Mauritius when it was first found For the spa and the relaxation moments. For the events of different festivals in Mauritius: Thaipoosum Cavadee Marche sur le Feu done by the Tamil communities; Festival of Printemps by the Chinese communities; Maha Shivratree Holi Divali by Hindu communities and so on. For the multiracial food as the cultures are transferred to the food. Offer also the IRS Villas which can be rented or bought by the customers who do not wish to live in the hotels which are all almost enclave, thus these villas will give them more liberty and get contact with local people of Mauritius. For the natural and manmade scenery: Vanille Crocodile Park, Casela Bird ParkSSR Botanical Garden are manmade attractions; Sept Cascades, Black River Gorges, or Chamarel are natural sightseeing 2.7.5 Marketing of Mauritius as a destination 2.7.5.1 Mauritius Tourism Promotion Authorities Mauritius being recognized around the world to be a tourism destination which offers a wonderful range of services including the quality made the acquaintance of the island. It is being promoted mainly by a group of tour operators which are registered at the Mauritius Tourism Promotion Authority (MTPA); the official Promotion and Marketing Organization which is being managed by a Board of Directors (Private sector) and acts under the assistance of the Ministry of Tourism and Leisure (Public sector). It has branches in nine countries across the world. European country (France, England, Italy, Spain and Switzerland) were the island main target during the last two decades. After the euro crisis MTPA aims the Asian market to sustain the industry. It is present in Russia, India and China. The Asian market is the upcoming leader of outbound tourism (UNWTO, (2012)). MTPA main marketing tools are Internet, Brochures, Road Shows, Tourist Guides, Conference and presentations. According to the Mauritius Tourism Promotion Authority official website, it has some objectives that it must take into consideration: (Source:http://www.tourism-mauritius.mu/mtpa/) To promote Mauritius as a tourism destination abroad through: Conducting advertisement campaigns and participating in tourism fairs. Organizing, in collaboration with the local tourism industry, promotional campaigns and activities in Mauritius and abroad. To provide information to tourists on facilities, infrastructures and services available to them in Mauritius. To initiate such actions as may be necessary to promote cooperation with other tourism agencies. To conduct research into market trends and market opportunities and disseminate such information and other relevant statistical data on Mauritius. 2.7.5.2 MTPA Strategies Mauritius has developed a tourism industry of worldwide recognition. The image of high class delivery of tourism services and products is stick to the island since the last two decades. (Source:http://www.gov.mu/portal/goc/menv/files/nar2010/Chapter%208_Tourism%20Resources.pdf) It is targeting two million tourists by 2015 and it is interesting to know how it is going to be done. Below are the following strategies proposed by MTPA: (Tourism Resource, (2010)) Positioning Mauritius as a cruising destination and during the first quarter of 2009, cruise passenger arrivals grew by 83%. Marketing the country as Maurice sans passport to attract French tourists to Mauritius up till 30 June 2010. The Tourism Sector Strategy Plan (2009-2015) has been prepared recommending ways and means of achieving an environmentally sound, socially acceptable and economically viable tourism development. The Mauritius Brand Strategy has been launched in October 2009 to strengthen and enhance the image of the Mauritius destination and to ensure greater visibility of the Mauritian brand worldwide. The objective of this branding exercise is to attract investors for the business opportunities in Mauritius, visitors for its hospitality industry and buyers for its export goods. Professional assistance has been given to Small and Medium Enterprises under the Empowerment Program to improve the quality of their products so that they can act as reliable suppliers for the tourism industry. Measure will be taken to protect the environment (pollution control, sound environmental management, protection of natural resources, landscaping, etc.) Promotion of Sustainable Tourism Promoters of new hotel projects are encouraged to use renewable energy and adopt eco-friendly practices and use, as far as practicable, energy saving devices. Eco-friendly outboard engines for crafts at sea are now being used to protect the marine environment. Low-rise and low density hotel development is encouraged to avoid the disfigurement of the coastal landscapes. Hotel projects are monitored to ensure that they conform to the applicable Planning Policy Guidance (PPG) and the activities of tourist enterprises are regulated and monitored to promote sustainable tourism development. Permanent mooring buoys have been installed at dive sites to protect the coral from damage caused by anchors. Measures have been taken to ensure a safer and more secure environment for tourists. All guest houses, tourist residences and hotels must be equipped with burglar alarm systems, and CCTV surveillance cameras. A Tourism Safety Panel has been set up to register security companies which meet the Ministrys established criteria. A Tourism Fund has been set up, which finances the provision of social amenities to locals in areas where tourism projects are being implemented; protection and rehabilitation of scenic landscapes, lagoons, rivers and islets; and control and eradication of pests and other nuisances. Measures are taken to protect our local culture: The Festival International Kreol is organized on a yearly basis with emphasis on the value and beauty of the Creole culture, language, cuisine, art, music and dance. Organization of Regatta competitions have also been undertaken in traditional fishing villages 2.7.5.3 Mauritius Actual inbound Tourism Market According to the government statistics, Tourist arrival in 2011 reached 964 642 bringing a gross receipt of 42 845 million rupees. www.gov.mu-portal-goc-cso-ei948-tourism.pdf.png Graph 2: Comparison of Tourist Arrival by Month in 2010 and 2011 (Source: Mauritius Government, 2011) Graph 2 compares the number of tourists arrival in Mauritius in the period of 2010 and 2011. Mauritius receives it maximum number of tourists during the month of December (around 110000 Tourists) and it minimum during the month of June (approximately 52000 Tourists). In January, February, April, June July, August, October and November, the island had succeeded in increasing it number of tourists arrivals. In 2011 during the peak seasons (December mainly), tourists arrivals had decrease compare to 2010. Graph 2 illustrates the seasonality faced by Mauritius Tourism Industry (peak season and low season). Mauritius receives the highest number of tourists in December, January and July. During low season in 2011, such as in February, April, June and August, it is obvious on the graph 2 that Mauritius has managed to increase its number of arrival. The motive being this is the successful marketing strategies adopted by the MTPA to attract the Asian market in substitution of the European mar ket. Compare to 2010, Tourists arrivals had increase of three percent. It is very slow progress but positive one. www.gov.mu-portal-goc-cso-ei948-tourism.pdf 2.png Graph 3: Tourist arrivals by country of residence, 2010 and 2011(Source: Mauritius Government, (2011)) Graph 3 compares the number of tourists arrivals by country of residence in 2010 and 2011. Since two decades, European countries such as France, United Kingdom, Germany, Italy and Switzerland, are Mauritius main tourism customers. Since the euro crisis, MTPA started targeting the Asian tourism market such as India, Republic of China and Russia to sustain its tourism economy. The marketing of Mauritius as a destination for tourist in this zone is still at it early stages, resulting in the disparity shown in graph 3 between European arrival and Asian arrival. France, with more than 300 000 in both year 2010 and 2011, take the biggest proportion in the number of tourist visiting Mauritius. Despite having the highest growth rate (more than 100 pour cent) Republic of China recorded the lowest number of arrival in the island. South African and Reunion tourism markets are the island main targets in the African zone. If this graph is compared to the MTPAs presence around the world, the relat ionship between visibility in the target country and tourist arrival is clear. MTPA promote Mauritius in France, United Kingdom, Germany, Italy and Switzerland, thus resulting in a high number of tourists arrivals. Recently based in Asian zone MTPA marketing to attract Chinese, Indian and Russian tourists is as said above at it very early stage. 2.8 Conclusion In this chapter the theoretical discussion is presented to create the framework for this study. The first section concentrated on definitions of the tourism product and how it is linked to customers perceived value and this is followed by a discussion of the concept of destination. These definitions were selected in order to explain the compound nature of the tourism product and destination and how these underpin one another. The second part focused on consumer behaviour in tourism and presented the decision-making model of Schmoll. This part showed that tourism behaviour is a very complex issue with many internal and external factors influencing it. Due to these reasons some limitations were put in place to bring focus to this part of the theoretical discussion. Travel motivation and tourists expectations were discussed more thoroughly. The third part of the theoretical discussion provided a comprehensive description of the development of Chinese outbound travel. This was done to provide the reader with a general picture of the Chinese outbound market and the special features it has today; mainly that traveling abroad is still strictly government controlled. The purpose of the last part was to give wide-ranging information about Mauritius, focusing on tourism and the attractions of the island. The chapter was concluded by introducing the marketing of Mauritius as a destination. CHAPTER 4 FINDINGS 4.1 Introduction This chapter presents the main findings of the interviews. The findings and factors underpinning them are discussed in relation to theories and information presented in chapter 2. The main findings have been categorized into six groups to build structure for this part of the study. The chapter begins by providing some background information regarding the typical Chinese trip to Mauritius and the basic profile of a Chinese tourist. That is followed by an analysis of the findings regarding Chinese travelers in Mauritius. 4.2 Background Information First, this chapter presents some information regarding a typical trip to Mauritius and a profile of a Chinese tourist coming to Mauritius to create context for the findings. The following information is based on the researchers interviews with tour operators. The duration of the typical trip to Mauritius is normally seven days and focuses on the costal areas. Most of the travelers use tour operators. The tours are all- inclusive including transportation, accommodation, meals and activities. According to the tour operators, Chinese tourists visiting Mauritius can be categorized into two groups. The first group comprises business people of whom the major part is men and women can be seen sometimes working as e.g. interpreters. These people are traveling on business purposes with their colleagues and they are invited to Mauritius by a local company or government that is also paying for the costs. The second group is made up of tourists traveling on leisure purposes, as part of a larger Chinese tourist group and paying for the trip themselves. These are mainly honeymooners, retired people and small family groups that have sufficient time and money for traveling. Travel Company is normally spouse, friends or other relatives. In this research n o distinction was made between business and leisure travelers. 4.3 Main Findings and Discussion This section presents the main findings of the interviews with the six operators. The interviews were made up of a total of 14 questions. Main findings are now presented according to the objectives set for the study. 4.3.1 Travel Motivation the Pull Factors The first objective of the study concerned travel motivation. This study was limited Mauritians pull factors. What attracts Chinese travelers to Mauritius? The following pull factors were identified from the interviewee. Firstly, all mentioned that Chinese tourists do not come to Mauritius for the purpose of only traveling to Mauritius. Look at the world Chinese conference this week, there will be around 500 people travelling from china and Asian zone. Why will they come, certainly not for Mauritius itself but for a special purpose (Interviewee 2). Same precision were noticed by another tour: à ¢Ã¢â€š ¬Ã‚ ¦ And on the other hand, Mauritius is creating an image while hosting Chinese Weddings TV Show in Tamassa Resort. (Interviewee 4) According to the operators, the base for traveling to Mauritius is accessibility, namely the connections with Air Mauritius to Hong Kong. Air Mauritius ensures an eight hour flight to Hong Kong two times a week. The other part of china is also connected to Mauritius via transit from Hong Kong ,Singapore or even Madagascar, but not much traveler actually use that option (Interviewee 1). This finding can be reflected back to the theoretical discussion where different theories emphasize the importance of good accessibility for success of any destination. In addition another pull factor is our clean nature, sea and sand, our beautiful hotels, and Mauritian paradise image, were mentioned to be reasons for visiting the island. They come mainly on half board, at 8 oclock they are out of the resort. Most of them use tours facilities to visit Mauritius (Interviewee 6). They seek for adventure; they came here to escape from their day to day routine in a stressful and urban environment. They seek for something different and now they have disposable income to get it. Mauritius is seen as a natural paradise and this is a great opportunity for the tourism industry. 4.3.2 Expectations The second objective of this research is to understand Chinese tourists expectations of Mauritius as a travel destination. The Tours operators revealed that when arriving in Mauritius Chinese tourists do not have any or they have very few expectations regarding the destination. Some of the tours put it in words: I think they do not have that many expectations but they expect that there is so much to see like in Maldives or Singapore (Interviewee 1). Chinese do not know about Mauritius when they come. They do not know what Mauritius is exactly (Interviewee 2) This can be due to two reasons; first that there might not have been sufficient information available before taking the trip, the promotion of Mauritius is only at it very beginning stage in China. The second possible reason is that travelers might not have had an interest to search for information in advance. It was also mentioned by the tours that many Chinese visiting Mauritius are having their first trip abroad. Also this result underlies the importance of tour operators as source of information, and in creating image and expectations for customers buying the trip. On the other hand, it has been perceived by the tour operators that Chinese tourists know Mauritius is a paradise island. Chinese tourists have also heard about tropical aspects, our 3 S that are sea, sun and sand. These are the things that create for Chinese people their image of the island. As the other tour operator continues: When they come to Mauritius they have excursions, discoveries, and shopping in their mind. So, if they come to Mauritius and they do not get thoseà ¢Ã¢â€š ¬Ã‚ ¦they feel disappointed (Interviewee 4). One of the tours linked the expectations with shopping. Buying gifts is very important for Chinese people and gifts are always given to relatives, friends and colleagues when returning home from a long journey. They would like to buy something typical from Mauritius to their friends, (Interviewee 3). According to tour operators Mauritius should concentrate on knowing its new customers then provide the service. Meeting the customer expectation is the very basic definition of service and we should stick to that first (Interviewee 1) Image and brand are important for Chinese and they are willing to purchase even very expensive gifts when the product has image strong enough, not even the quality is importance then. 4.3.3 Services in Mauritius Destination has been defined as the focus of facilities and services designed to meet the needs of the tourist (Cooper et al., 1998). A range of services is offered for tourists in a destination. The third objective of the study was to discover how services offered in Mauritius meet Chinese tourists needs. Questions were limited to accommodation, transportation, catering and activities. 4.3.3.1 Accommodation When asked about the accommodation for Chinese tourists, the tours revealed the following aspects. Even if the price was the considered to be quite high compared to prices in China, it was said that Chinese tourists love Mauritian luxurious 5 Stars. Especially the cleanliness of hotel rooms pleased Chinese travelers. A couples of reasons for dissatisfaction were also mentioned which arose from the differences of service standards in China and in Mauritius. Five out of six tours mentioned that the lack of a kettle in hotel rooms is source of dissatisfaction for Chinese tourists because Chinese regularly drink hot water or tea. Only a few hotels in Mauritius have this service available. Also toothbrush is a standard in hotel rooms in China. These two issues were mentioned to be a source of dissatisfaction by Chinese travelers, though both of these could be solved with little cost and effort. Chinese are very satisfied with hotel services but dissatisfaction with these services was ment ioned when guides or interpreter are not available as it is hard to communicate with hotel staff. Almost all hotel employees can manage French and English, some even speak German or Italian, but mandarin is not even on the training list. (Interviewee 6) It would be important to meet or exceed customers expectations because it usually creates a positive attitude towards a hotels service quality. Room quality standards should be maintained based on customers expectations. (Interviewee 2) 4.3.3.2 Transportation Tours answers about transportation services indicate that coach services meet Chinese travelers needs. Chinese tourists consider the drivers to be trustworthy and professional, and special mention was given to the time concept tours excursions drivers are very punctual. Most of them book tours buses, and few of them would rent cars. Chinese Tourists speak very few English and no French at all, we are the only one who provide them a mandarin speaking guide (Interviewee 2). Chinese travelers do not yet use public transport very often. The island public buses are so far from the standards of China and the whole system itself is a mess. It is almost impossible for a Chinese traveler to enjoy an excursion journey with the local transport. Also, people had complained about the air transport. It is difficult for a Chinese tourist to come to Mauritius, as the only direct flight is from Hong Kong. We receive tourist from Shanghai, Guangzhou or Beijing. Guides had perceived them to be a very nice experience for Chinese travelers due to the beautiful environment Mauritius provides. No major complaints were notice about the tour buses itself and the activities provided. 4.3.3.3 Catering Chinese travelers prefer Chinese food wherever they travel. Lunch is always in a Chinese restaurant. Tours explained that reasons for this are that western food is too different for Chinese tourists; this does not suit Chinese people. They are not even eager to try. It is simple you want to get Chinese customers, you need to give them Chinese food, they dont want to try something else. (Interviewee 6) Whatever the price is the want to eat only food they are use to. They are pleased by Mauritian Resorts efforts, trying to give them Chinese breakfast and dinner. With typical Chinese trip in Mauritius breakfast and dinner are usually in the hotel, but lunch is always in a Chinese restaurant. If the trip is longer, for example 10 days (which is very rare) Chinese tourists might want to taste western food only once. The opinions about European and Mauritian food are divided. However, it was surprisingly mentioned that Chinese tourists do like the western type breakfasts at hotels even if western food was not preferred otherwise. However some negative comments came up with groups are not that pleased with the Chinese restaurants, because Chinese food in Mauritius does not have its typical taste. (Interviewee 3) The quality of the restorations is said to be very good in Mauritian resorts. 4.3.3.4 Activities According to tours, sightseeing around the island (normally 2-3 hours) and shopping are always included in the programs. Sometimes groups visit Black river gorges or Chamarel Colour Park or Grand basin spiritual temple and SSR Botanical Garden. It was expressed by one of the tours: Sightseeing is too short and visiting gorges and SSR Botanical Garden is quite boring as it is reasonable small compared to other country (Interviewee 1). There are no interesting or famous architecture (e.g. compared to Singapore or Thailand) in Mauritius. There is not much to see complain a Chinese Tourist to one tour. Chinese tourists would like to see nature or try as much as activity as they can. A European would go on average on three excursions for ten days of stay, whereas a Chinese would go to seven through the same period. (Interviewee 3) Shopping is always included in the tours, and groups prefer to do that with a guide as well. Even if Chinese love shopping, this seems to be a disappointment for them in Mauritius. They are eager to buy luxurious product like Hugo Boss, Chanel, Rolex, and so on (Interviewee 5), the problem is that 75 percents of the product they would buy in Mauritius come from china, so why would they buy it here (Interviewee 1). They would rather by traditional souvenir of the island and model boats. Price is not an issue for them; they are here to spend money. Chinese do buy a lot, e.g. perfumes, fashion, watches from Switzerland and without caring for the high prices. What they want is quality and brands; they are not here to buy made in China (Interviewee 5) Tours mention that Chinese tourists do not enjoy free time on their own. Reasons for this were mentioned that there are no communication possibilities as only few travelers know English and due to their cultural background. Chinese tourists also enjoy casinos and live shows. Lack of interesting nightlife in Mauritius was also found to be negative. Two of the tours mentioned that travelers are very happy if they are kept busy during their all length of stay. A Chinese traveler, even if he has his plane at two in the afternoon, at 7 am he is going out on excursion. A Chinese tourist, even if he landed at 7a.m and arrives to his hotel at 9 am, at 10 am he is out for an excursion. This is Chinese Tourists. (Interviewee 1) They are usually happy of the Mauritius experience. 4.3.4 Significance of Traditional Mauritian Attractions This part will discuss significance of traditional Mauritian attractions for Chinese tourists. That is Sea; Sand and Sun. These attractions are normally promoted by MTPA and attached to the image of Mauritius. What is the significance of these attractions to Chinese travelers according to the interviewee? The Chinese Tourists are not again the three S, Mauritius is promoted the same way as in European Country, in China. However once in the island, the three S are definitely not their main interest

Henry David Thoreau - Conservationist, Visionary, and Humanist :: Biography Biographies Essays

Henry David Thoreau - Conservationist, Visionary, and Humanist He spent his life in voluntary poverty, enthralled by the study of nature. Two years, in the prime of his life, were spent living in a shack in the woods near a pond. Who would choose a life like this? Henry David Thoreau did, and he enjoyed it. Who was Henry David Thoreau, what did he do, and what did others think of his work? Henry David Thoreau was born in Concord, Massachusetts on July 12, 1817 ("Thoreau" 96), on his grandmother's farm. Thoreau, who was of French-Huguenot and Scottish-Quaker ancestry, was baptized as David Henry Thoreau, but at the age of twenty he legally changed his name to Henry David. Thoreau was raised with his older sister Helen, older brother John, and younger sister Sophia (Derleth 1) in genteel poverty (The 1995 Grolier Multimedia Encyclopedia 1). It quickly became evident that Thoreau was interested in literature and writing. At a young age he began to show interest writing, and he wrote his first essay, "The Seasons," at the tender age of ten, while attending Concord Academy (Derleth 4). In 1833, at the age of sixteen, Henry David was accepted to Harvard University, but his parents could not afford the cost of tuition so his sister, Helen, who had begun to teach, and his aunts offered to help. With the assistance of his family and the beneficiary funds of Harvard he went to Cambridge in August 1833 and entered Harvard on September first. "He [Thoreau] stood close to the top of his class, but he went his own way too much to reach the top" (5). In December 1835, Thoreau decided to leave Harvard and attempt to earn a living by teaching, but that only lasted about a month and a half (8). He returned to college in the fall of 1836 and graduated on August 16, 1837 (12). Thoreau's years at Harvard University gave him one great gift, an introduction to the world of books. Upon his return from college, Thoreau's family found him to be less likely to accept opinions as facts, more argumentative, and inordinately prone to shock people with his own independent and unconventional opinions. During this time he discovered his secret desire to be a poet (Derleth 14), but most of all he wanted to live with freedom to think and act as he wished. Immediately after graduation from Harvard, Henry David applied for a teaching position at the public school in Concord and was accepted. However, he refused to flog children as punishment. He opted instead to

The Problems with Our Justice System :: Argumentative Persuasive Topics

The Problems with Our Justice System    The present system of justice in this country is too slow and far too lenient. Too often the punishment given to criminal offenders does not fit the crime committed. It is time to stop dragging out justice and sentencing and dragging our feet in dispensing quick and just due. All punishment should be administered in public. It is time to revert back to the "court square hanging" style of justice. This justice would lessen crime because it would prove to criminals that harsh justice would be administered.    Murder should be punished in a manner similar to the way it was committed. A man convicted of a cold-blooded shooting murder such as a drive-by shooting should go before a firing squad. Each man in that firing squad would fire one at a time so the convicted would not know when the angel of death would come for him. A man convicted of strangulation murder should be hung at high noon. A man convicted of a beating death should be slowly beaten until death comes. A Jeffery Dahmer style murderer should suffer dismemberment and decapitation.    Second time offenders of sex crimes such as rape should be castrated and emasculated slowly with a dull, rusty knife. The criminal should be revived every time he passes out from pain. This heinous crime deserves this much at the very least. After all, this person has violated another person and taken something away, a trust that can never be fully restored. The victims of these crimes never fully trust again.    Offenses such as robbery, drug dealing, vandalism and DUI should be dealt with according to the number of crimes committed. Robbers and thieves should lose fingers, joint by joint. Multiple offenders should lose their hands. Drug dealers should be put to death by overdose of the drugs they peddled. Vandals should be dealt with in the same manner as in Singapore, caning. Multiple offenders should be beaten to death. Multiple offenders of the DUI laws should be killed by alcohol poisoning except in the case of vehicular homicide in which the offender should be put to good use... as a crash test dummy.    In all crimes the accused should have his crime tattooed of the top of his right hand.

Comparing Truth in The Education of Children, Paradise Lost and Hamlet

Nature of Truth in The Education of Children, Paradise Lost and Hamlet      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   To some, truth is something that is absolute and unchanging. To others, truth is volatile and inconstant. In the 16th and 17th century, the foundations of civilization itself had been shaken. Many of the ideas which were thought to be absolutely true had been plunged into the depths of uncertainty. The cosmological, geographical, and religious revolutions called into question the nature of truth itself. It is no wonder, then, that some of the great writers at the time included within their works a treatise on the ways in which truth is constructed. Because of the major ideological revolutions that shaped their world, Milton, Montaigne, and Shakespeare all used characters and theatrical devices to create their own ideas on the construction of truth.    As a result of Milton's failed political aspirations, he believes that individuals do not construct truth, or decide for themselves what the truth is; instead, individuals receive the truth directly or indirectly from God. Conversely, deception comes from Satan. In Paradise Lost, Milton sets up this idea by forcing good to result only from obedience to God's will and evil to result whenever God is disobeyed. Dr. Evans' argument that Milton's ultimate point in all this is to express a moral position that is very extreme, that no quality or action can be innately good or evil, is firmly rooted in this model. What determines the morality of anything we do is in whose service we do it. Since Raphael was sent from God, his warning is true and divine. Since Satan disobeyed God, his ideas are all false lies. Part of Milton's ideology may have come from his own life experiences. After the restorat... ...FCS, 2000.    Brentano, Franz, The Origin of our Knowledge of Right and Wrong, trans. Cecil Hague (London: Constable, 1902).    Fish, Stanley Eugene. Surprised by Sin: The Reader in Paradise Lost. New York: St. Martin's Press, 1967.    Milton, John. Paradise Lost. Ed. Roy Flannagan. New York: Macmillan, 1993.    Patrides, C.A. Milton and The Christian Tradition. (Oxford: Clarendon Press, 1966)    Montaigne, Michel de. The Complete Essays of Montaigne. Trans. DonaldM. Frame. Stanford: Stanford UP, 1958.    Moore, G. E., Review of The Origin of our Knowledge of Right and Wrong by Fritz Brentano, International Journal of Ethics, vol. 14 (1903), pp. 123-8. -----, 'Nature of Truth', Mind, vol. 16 ns, no. 62 (April 1907), pp. 229-35.    Shakespeare, William. Hamlet. 1600? Ed. Sylvan Barnet. New York: Signet Classic, 1998.

Tips and Tricks for Word 2010

Tips & Tricks for Microsoft Word 2010 Word 2007 Upgrade Scenario Before You Begin * Copy Contoso Business Plan (2007). docx from the Original folder to the Demo folder, then open the new file. * Click FileOptionsSave. * Make sure the auto-save/auto-recovery options are checked. You may want to reduce the auto-save time to 5 minutes. * Open Co-authoring & Web App Demo (2007). pptx; minimize it. * Open Excel Chart. xlsx; do not minimize. * Open the MVC Music Store Tutorial. pdf and scroll down to PDF page 5 (Overview); do not minimize.Introduction If you are one of the millions of Office 2007 users who rely on Microsoft ® Word to create documents for business, school, or personal projects, you might have some expectations for what you’ll find in this new version. Whether you want faster, more convenient ways to accomplish everyday tasks or new technologies that help take your results to a new level, Microsoft Word 2010 has the tools you need. * Create better documents that hel p your important content shine. * Work more quickly and easily when working with others on documents. Access and edit your documents when it’s convenient for you—online or on the road—rather than being tied to your computer. New and improved tools for formatting and managing documents make it easier than ever to create incredible content. Working with others on documents no longer means waiting your turn. And, you can access and work on your files where and when your best ideas occur. Welcome to Word 2010—our most powerful, intuitive, and customizable release yet. Getting Started Feature| What You Say| Where You Click|Introduction| The improved, customizable Ribbon, available in all Office 2010 applications, replaces traditional menus and toolbars to give you a more personalized work experience. It’s designed to help you more easily find and use the full range of features that Word provides—so that you can get more done in less time. | The R ibbon| As in Word 2007, the standard tabs that you see on the Ribbon are organized to display commands relevant to a given task, so that you can find what you need more quickly. * Point out the familiar Ribbon interface, including the tabs and Quick Access toolbar| Backstage View| On the left edge of the Ribbon you see the File tab. Click the File tab to access the new Backstage view, a single location for all of your document management tasks. When you first open Backstage view, you’re on the Info tab. From this one location, you can manage document protection options, view and edit file properties, and much more. The New tab displays available document templates.The Print tab provides a new, integrated print experience with a full page Print Preview right alongside all of the print options you need. | * Click the File tab * Point out the Info tab * Click the New tab * Click the Print tab| Create a Custom Ribbon Tab/Group| Use customizations in Options to personalize the rib bon the way that you want it. For example, you can create custom tabs and custom groups to contain your frequently used commands. Please note: You can rename and change the order of the default tabs and groups that are built-into Microsoft Office 2010.However, you cannot rename the default commands, change the icons associated with these default commands, or change the order of these commands. | * Click Options * Click Customize Ribbon * Click New Tab * Click the new New Tab (Custom) in the Main Tabs list * Click Rename * Change the display name to My Tab * Click OK * Click New Group (Custom) * Click Rename * Change the display name to Favorite Commands * Click the icon of the person in a suit/tie * Click OK| Add Commands to a Custom Tab/Group| You can only add commands to a custom group that is under a custom or default tab.You cannot add commands to a default group. Only commands added to custom groups can be renamed. | * In the left column, click New Comment * Click Add * In the left column, click Paste (with dropdown arrow) * Click Add * In the left column, click Table * Click Add| Import/Export a Custom Tab| You can export your ribbon and Quick Access Toolbar customizations into a file that can be imported and used by a coworker or on another computer. * Click the Import/Export dropdown * Point out (don’t click) the options * Click the Import/Export dropdown again * Click OK * Click the new My Tab| Paste with Live Preview| In addition to the new customizable Ribbon, you can use the new Paste with Live Preview feature to preview your Paste Options before you paste. | * Switch to Excel Chart. xlsx * Right-click the Excel chart and select Copy * Switch back to Contoso Business Plan. ocx * Place the cursor below Future Financial Predictions * In My Tab, click the Paste dropdown * Hover over the paste options to show the Paste with Live Preview * Click the Use Destination Theme & Link Data command| Navigation Pane| The improved Navigation Pane in Word 2 010 (formerly called the Document Map) provides a visual representation of the heading structure of your document. Browse headings to quickly find your place within a document and just click to go to that location. You can easily drag and drop to rearrange headings and the content beneath them. * Click the View tab * Check the box next to Navigation Pane * On the headings tab, click the Market Analysis Summary heading * Click the Future Financial Predictions heading * Click and drag the Future Financial Predictions heading down to the bottom of the document * (Click off any selected text to deselect it)| Search Document| The improved Find experience is also seamlessly integrated in the Navigation Pane. Word 2010 automatically searches as you type the term you’re looking for, visually highlighting all matches.The new results view in the Navigation pane shows a quick preview of all search matches—click any preview to jump to that point in the document. The familiar Find and Replace dialog box is still available for more advanced searches and Replace tasks. | * In the Navigation Pane, click the search results (third) tab * In the search field, type Contoso * Show the results in the Navigation Pane and in the document * Click the first Navigation Pane result to be taken directly to the occurrence * Click the X on the Navigation Pane to close it | Bring Your Ideas to LifeFeature| What You Say| Where You Click| Introduction| Today’s documents range from simple letters and lists, to forms, complex reports and papers that used to require a professional print shop. But one thing is common to all of them—your documents represent your ideas. That’s why you want them to be more than just words on paper. Word 2010 gives you the tools to create the professional, polished documents that help you express yourself effectively. SmartArt Picture Layouts| Office 2010 adds dozens of additional SmartArt layouts for a total of more than 130 differe nt diagrams that you can create as easily as typing a bulleted list. In Word 2010, you can use the new SmartArt graphics picture layouts to tell your story with photographs or other images. If you already have pictures in your document, you can quickly convert them to a SmartArt graphic. Insert additional pictures in the SmartArt shapes of your picture layout diagram. Each shape also has a caption where you can add descriptive text. * Click the picture of boxes on a conveyer belt below Keys to Success * Click the Format tab on the Picture Tools contextual ribbon tab * In the Picture Styles group, click Picture Layout * Click the Bending Picture Caption List style (second row, fifth from left) * In the SmartArt text box type: * Products * Service * Value * Click the image placeholder next to Service * Navigate to the Demo folder and select Service. jpg * Click the image placeholder next to Value * Navigate to the Demo folder and select Value. pg * Click the SmartArt frame * Click and drag the right side of the frame until all images are on the same row| Picture Tools| Word 2010 brings many graphic enhancements to your work, so you can easily make the impact you want. Use the new and improved picture-editing tools to trim images and get just the look that you want. Another advanced picture editing option in Word 2010 is the ability to automatically remove unwanted portions of a picture, such as the background, to highlight the subject of the picture or to remove distracting detail. Note: You should practice these steps a few times before delivering the demonstration. * Click the picture of the earth below A Global Market * Click the Format tab on the Picture Tools contextual ribbon tab * Click Crop * Crop down the picture within a small margin of the earth on all sides * Click Crop * Click Remove Background * Resize the inner frame until the earth is entirely inside * Click Keep Changes| Picture Effects| You can now transform your images into compelling, vibrant visuals by fine-tuning the color intensity (saturation) and color tone (temperature) of a picture.You can also adjust brightness, contrast, sharpness, and blurriness, or you can recolor the picture to better match your document content and to make your work pop. With Word 2010, you can now apply sophisticated â€Å"artistic† effects to your picture to make the picture look more like a sketch, drawing, or painting. | * Click Corrections * Click Color * Click Artistic Effects * Click Pastels, Smooth (fourth row, four from left) * In thePicture Styles group, click Picture Effects * Click Shadow * Under Perspective, click the Below shadow * Click the Position button, then click the top-right position| Insert Screenshots| You can quickly and easily add a screenshot to your Office file to enhance the readability or capture information without leaving the program that you are working in. When you click the Screenshot button, you can insert the whole program window or use the Screen Clipping tool to select part of a window.Only windows that have not been minimized to the taskbar can be captured. | * Scroll down to page 4 * Place the cursor above the Order Number heading * Switch to Adobe PDF * Switch back to Word * Click the Insert tab * Click Screenshot * Click the thumbnail for the Adobe PDF * Click Undo * Click the Insert tab * Click Screenshot * Click Screen Clipping * Click and drag to select the image on the PDF page| Text Effects| You can apply the same types of formatting that you use for graphics and images directly to document text.Unlike WordArt from earlier versions of Word, you apply text effects to actual document text, so you can still edit and spell check that text and even add text effects to paragraph, character, list, or table styles. Available text effects include gradient fills, custom shadows, reflection, glow, soft edges, bevels and more, as well as a range of preset gallery options that enable you to quickly apply a coordinated set of e ffects. * Scroll up to page 3 * Click the text box frame (make sure the text box is selected, but the cursor is not blinking in the text box) * Click the Format tab in the Drawing Tools contextual ribbon tab * Click the Text Effects dropdown * Point out the available text effects * Click Reflection * Click Tight Reflection, 8pt offset (third row, first option)| OpenType| Word 2010 also provides support for advanced text-formatting features that include a range of ligature settings and your choice of stylistic sets and number forms.You can use these new features with many OpenType fonts to achieve that extra level of typographical polish. | Note: Many of these changes are subtle. * Click the Home tab * In the text box frame, select the word â€Å"letting† * In the Font group, click the Dialog Box Launcher * Click the Advanced tab * Click the Ligatures dropdown * Click Standard * Click the Stylistic Sets dropdown * Click 4 * Click the Stylistic Sets dropdown * Click 6 * Click C ancel| Recover Unsaved Work| It is now easier to recover a Word ocument if you close your file without saving, or if you want to review or return to an earlier version of the file you're already working in. You can keep the last autosaved version of a file in case you accidentally close that file without saving, so that you can easily restore it the next time that you open the file. Also, while you are working in your file, you can access a list of the autosaved files from the Microsoft Office Backstage view. | * Close Word * Click Don’t Save * Open Contoso Business Plan (2007). ocx again from the Demo folder * Click the File tab * Click the most recent unsaved version in the Versions section * Click Restore * Click OK| Work Together More Effectively Feature| What You Say| Where You Click| Introduction| You may need to share documents with colleagues, classmates or friends, or perhaps you need to work with others on a team project. Regardless, the complications and delays tha t can arise when sharing or working together on content can be frustrating to say the least. That is, until now.Word 2010 makes waiting your turn a thing of the past and gives you new and improved tools that make sharing your work simple and hassle-free. | Because of the Internet and multi-user requirements of the following capabilities, the rest of the demo will be run from PowerPoint. * Switch to Co-authoring ; Web App Demo (2003). pptx * Launch the slideshow * Right-click the slide * Click Pointer OptionsArrow OptionsVisible| Save to SharePoint/Web| From the Save ; Send tab in Backstage view, you can also save your document to an online location such as Windows Live SkyDrive or a SharePoint site.If the online folder is shared with others, you can use Word 2010 to co-author the document at a time that’s convenient for you. Please note: This is a Save As feature. Once saved to an online location, you should open and work with that version of the file. If you are using ShareP oint, you can synchronize your document library back to your local PC for offline access/editing. | * Click the File tab * Click Save ; Send * Click Save to Web * Click Save to SharePoint * Click anywhere to advance to black slide| Protected View| Opening the online file will likely reveal Office 2010’s Protected View.By default, documents that originate from an Internet source—or that may otherwise be likely to include potentially harmful content—are automatically opened in this limited functionality mode. If the document source is trusted, click the option to Enable Editing. | * Click anywhere to advance to next slide * Click Enable Editing * Click the File tab * Click Options * Click Trust Center * Click Trust Center Settings * Click Cancel * Click Cancel again| Co-authoring Notification| When working in a shared document, you will be notified when someone else opens the file to begin editing.View the names of all current editors at-a-glance from a pop-up lis t on the Status bar at the bottom of the screen. | * Wait two seconds for co-authoring pop-up notification * Click the X on the co-authoring pop-up notification| Streamlined Communications| When combined with Office Communicator or your favorite instant messaging application, you can view information about that person and initiate contact instantly via their contact card. * Click the co-authoring icon showing two people editing * Click Sanjay Patel * Click the more communications options dropdown on the communications pop-up window * Click off the communications pop-up window to hide it| Co-authoring| Co-authoring capabilities in Word 2010 enable you to simultaneously edit the same document with colleagues or friends. Automatically see who else is editing and where they are working in the document. Just save the document to see changes from other editors as you work. Your changes also become available to other editors each time you save. * Wait two seconds for Sanjay’s co-aut horing placeholder to appear in the document * Click Summary in the first heading * Click Summary again * Click the Save button to show the tooltip * Click the Save button again * Click OK * Point to Sanjay’s changes * Click anywhere to advance to the black slide| Anywhere Access to Your Work Feature| What You Say| Where You Click| Introduction| If your ideas, deadlines, and work emergencies don’t always occur conveniently when you are at your desk, you are certainly not alone. Fortunately, Word 2010 gives you the power to get things done when and where you want.In addition to viewing and updating documents in Word Mobile on Windows Phone 7, you can use Word Web App to view and edit your documents from any Web-connected PC. | Word Web App| Word Web App extends your Word experience to the web browser, where you can work with documents directly on the website where the document is stored. Word Web App is available for personal use in Windows Live SkyDrive, in organizatio ns that have installed and configured Office Web Apps on their SharePoint site, and for professionals and businesses that subscribe to select Office 365 services. * Click anywhere to advance to the next slide| Word Web App (Read)| When you open your document in SkyDrive or SharePoint, Word Web App opens the document in the browser. The layout and formatting are what you would see if you were to open the document in Print Layout view in Word. The Read view features a File tab and Find command to search for words or phrases. | * Click the File tab * Click the File tab again * Click Find * Click the search field * Click the magnifying glass icon * Point out the search results| Word Web App (Edit)| If you want to make changes to the document, click Edit in Browser.In Editing view, you can add and delete content, and format text. Layout is simplified in Editing view, and items that the view cannot display are shown as placeholders. The placeholders prevent you from unintentionally deleti ng content that can be displayed but not edited in Word Web App. | * Click Edit in Browser * Click the Insert tab * Click the View tab * Click the Home tab * Click above Keys to Success * Click above Keys to Success again| Word Web App (Co-authoring)| When you are editing a document in Word Web App you might see notification that others are working in the document too.Like Word 2010, Word Web App allows co-authoring: more than one person can work in a document at the same time. | * Wait two seconds for co-authoring notification to appear| Word Web App (Open in Word)| Editing in Word Web App is best suited for quick changes, such as making a correction, inserting a picture, or adding more text. If you want the full set of Word capabilities, click the File tab, and then click Open in Word. | * Click Open in Word * Click OK| SummaryWhether you want faster, more convenient ways to accomplish everyday tasks or new technologies that help take your results to a new level, Microsoft Word 20 10 has the tools you need. * Create better documents that help your important content shine. * Work more quickly and easily when working with others on documents. * Access and edit your documents when it’s convenient for you—online or on the road—rather than being tied to your